8777pet Privacy Policy
This Privacy Policy explains how 8777pet collects, uses, stores, and protects the personal information of players across Bangladesh. We are committed to handling your data responsibly, transparently, and in accordance with sound data protection principles.
How 8777pet Protects Your Data
The following cards summarise the most important aspects of the 8777pet Privacy Policy. These are provided for quick orientation — the full binding policy text appears in the numbered sections below.
Minimal Data Collection
8777pet collects only the personal information necessary to operate your account, process transactions, verify your identity, and comply with anti-money laundering obligations. We do not collect data that is unrelated to the provision of our services.
256-Bit SSL Encryption
All data transmitted between your device and the 8777pet platform is protected by 256-bit SSL encryption. This ensures that your personal information, payment details, and login credentials cannot be intercepted during transmission.
No Unauthorised Sharing
8777pet does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with essential service providers (payment processors, game studios, KYC verification partners) under strict confidentiality agreements.
Cookie Transparency
8777pet uses cookies and similar tracking technologies to improve platform performance, personalise your experience, and analyse usage patterns. You can manage cookie preferences through your browser settings. Continued use of the platform constitutes acceptance of our cookie usage as described in this policy.
Your Right to Access & Correct
You have the right to request a copy of the personal data 8777pet holds about you, to correct any inaccuracies, and to request deletion of data that is no longer necessary for the purposes for which it was collected. Submit requests to [email protected].
Defined Retention Periods
8777pet retains personal data only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Account data for closed accounts is typically retained for a minimum of five years to satisfy AML record-keeping requirements.
1. Information We Collect
8777pet collects personal information through several channels in the course of operating its online casino and sports betting platform. The categories of information we collect, and the typical context in which each is collected, are set out below.
Information You Provide Directly:
- Registration data: Full legal name, date of birth, residential address, email address, and contact telephone number — collected when you create your 8777pet account.
- Identity verification documents: Copies of government-issued photo ID (National ID card , passport, or driver's licence) and proof of address documents — collected as part of the KYC verification process required before withdrawals are processed.
- Payment information: Mobile financial service (MFS) account details for bKash, Nagad, Rocket, and Upay; card details for Visa and Mastercard transactions; and bank account information for Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank transfers. Note that full card numbers are not stored on 8777pet servers — payment processing is handled by our certified payment partners.
- Support communications: Any information you provide when contacting the 8777pet support team by email, live chat, or any other communication channel, including the content of your messages and any attachments you share.
- Responsible gaming preferences: Deposit limits, session limits, self-exclusion requests, and cooling-off period selections you configure through your account settings.
Information Collected Automatically:
- Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone settings — collected automatically when you access the 8777pet platform.
- Usage and behavioural data: Pages visited, games played, betting history, session duration, click patterns, and navigation paths — collected via cookies and server-side logging to improve platform performance and personalise your experience.
- Transaction data: A complete record of all deposits, withdrawals, wagers placed, bonuses claimed, and game results associated with your account — retained for regulatory compliance, dispute resolution, and responsible gaming monitoring purposes.
- Geolocation data: Approximate geographic location derived from your IP address — used to verify that you are accessing the platform from a permitted jurisdiction and to apply any jurisdiction-specific content or payment restrictions.
Information from Third Parties: In certain circumstances, 8777pet may receive personal information about you from third parties, including identity verification agencies engaged to assist with KYC compliance, payment processors reporting transaction outcomes, and fraud prevention services flagging suspicious activity patterns. Information received from third parties is handled in accordance with this Privacy Policy.
2. How We Use Your Information
8777pet uses the personal information it collects for the following purposes. Where a legal basis for processing is identified, it is noted alongside the relevant purpose.
| Purpose | Legal Basis | Description |
|---|---|---|
| Account Management | Contract performance | Creating, maintaining, and managing your 8777pet account, including processing login requests and account settings changes. |
| Payment Processing | Contract performance | Processing deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer channels. |
| Identity Verification (KYC) | Legal obligation | Verifying that account holders are who they claim to be and that they meet the minimum age requirement of 18 years, in compliance with anti-money laundering obligations. |
| Fraud Prevention & Security | Legitimate interest | Detecting, investigating, and preventing fraudulent transactions, account takeovers, money laundering, and other unlawful activity on the platform. |
| Customer Support | Contract performance | Responding to your enquiries, resolving disputes, and providing technical assistance through the 8777pet English-language support team. |
| Responsible Gaming | Legal obligation / Legitimate interest | Monitoring account activity for signs of problematic gambling behaviour and applying responsible gaming controls where appropriate. |
| Platform Improvement | Legitimate interest | Analysing usage patterns, game performance data, and player feedback to improve the 8777pet platform, product offering, and user experience. |
| Marketing Communications | Consent | Sending promotional emails, bonus notifications, and seasonal offers (e.g., BPL promotions, Eid offers) to players who have opted in to receive marketing communications. You may opt out at any time. |
8777pet will not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.
3. Data Sharing & Third Parties
In the course of operating the 8777pet platform, we share personal data with the following categories of third-party recipients:
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank — to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are subject to their respective regulatory frameworks.
- Game content providers: Licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who may receive anonymised session data necessary to deliver game content and resolve technical disputes. These studios do not receive personally identifiable information beyond what is technically necessary.
- Identity verification partners: Third-party KYC and AML compliance service providers who assist 8777pet in verifying the identity and age of account holders. These partners are contractually obligated to process your data only for the purposes of identity verification and to maintain strict confidentiality.
- Technology infrastructure providers: Cloud hosting, content delivery, and cybersecurity vendors who process data on behalf of 8777pet under data processing agreements that restrict their use of the data to the provision of contracted services.
- Legal and regulatory authorities: Where 8777pet is required by applicable law, court order, or regulatory direction to disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities, we will comply with such requirements. Where legally permissible, we will endeavour to notify affected account holders of such disclosures.
All third-party service providers engaged by 8777pet who handle personal data are required to enter into written data processing agreements that impose obligations consistent with the standards described in this Privacy Policy. 8777pet does not authorise its service providers to use your personal data for their own independent purposes beyond the scope of the services they provide to 8777pet.
International Data Transfers: Some of the third-party service providers used by 8777pet may be located outside Bangladesh. Where personal data is transferred to service providers in other jurisdictions, 8777pet takes steps to ensure that appropriate safeguards are in place, including contractual protections, to maintain a level of data protection consistent with this Privacy Policy.
4. Cookies & Tracking Technologies
8777pet uses cookies and similar tracking technologies (including web beacons and local storage objects) to deliver and improve the platform experience. A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognise your device on subsequent visits and to store preferences and session information.
Categories of Cookies Used by 8777pet:
- Strictly necessary cookies: These cookies are essential for the platform to function correctly. They include session authentication cookies that keep you logged in during your session, security tokens, and cookies that maintain your account preferences. These cookies cannot be disabled without impairing core platform functionality.
- Performance and analytics cookies: These cookies collect anonymised information about how visitors use the 8777pet platform — for example, which games are played most frequently, which pages generate the most engagement, and how users navigate between sections. This data is used to improve the platform. No personally identifiable information is collected by performance cookies.
- Functionality cookies: These cookies remember your preferences, such as your language settings, preferred currency display (BDT / ৳), and game lobby filter preferences, so that you do not need to reconfigure them on each visit.
- Targeting and marketing cookies: Where you have consented to receive personalised promotions, these cookies help us tailor bonus offers and seasonal promotions (such as BPL or Eid offers) to your activity profile. You may withdraw consent for marketing cookies at any time through your browser settings.
Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling strictly necessary cookies will affect the functionality of the 8777pet platform, and some features (including account login and session maintenance) may not work correctly if cookies are fully disabled.
8777pet does not use cookies to collect sensitive personal information such as passwords, payment card numbers, or government identity document details. All sensitive data is transmitted exclusively over encrypted HTTPS connections.
5. Data Security & Storage
8777pet takes the security of your personal information seriously and has implemented a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption: All data transmitted between your browser or mobile device and the 8777pet platform is encrypted using industry-standard 256-bit SSL/TLS protocols, preventing interception during transmission.
- Encrypted data storage: Sensitive personal data stored on 8777pet servers, including identity document copies and payment details, is encrypted at rest using AES-256 encryption.
- Access controls: Access to systems holding personal data is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and subject to regular audit review.
- Firewalls and intrusion detection: 8777pet's infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems that monitor for and respond to suspicious activity.
- Regular security assessments: 8777pet conducts periodic security reviews and vulnerability assessments of its platform infrastructure to identify and remediate potential weaknesses before they can be exploited.
- Staff training: All 8777pet personnel who handle personal data receive regular training on data protection obligations and information security best practices.
While 8777pet takes all reasonable steps to protect your personal information, no internet-based system can guarantee absolute security. You also have a role to play in keeping your data safe — keep your 8777pet login credentials confidential, use a strong unique password, and log out of your account when using shared or public devices. If you suspect your account has been compromised, contact [email protected] immediately.
Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8777pet will take prompt steps to contain the breach, assess its scope and impact, and notify affected individuals as appropriate. Notification will be made via the email address registered on your account.
6. Your Privacy Rights
As a player on the 8777pet platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected] from the email address registered on your account. 8777pet will acknowledge your request within 5 business days and aim to provide a full response within 30 days.
- Right of access: You have the right to request a copy of the personal data that 8777pet holds about you, along with information about how that data is being used, who it has been shared with, and how long it is retained.
- Right to rectification: If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many personal details directly through your 8777pet account settings. For changes to identity documents or other verified data, contact the support team.
- Right to erasure: In certain circumstances, you may request that 8777pet delete your personal data. This right is subject to limitations — for example, we are legally required to retain certain records for AML compliance purposes, and erasure requests cannot override these obligations.
- Right to restrict processing: In certain circumstances, you may request that 8777pet restrict the processing of your personal data — for example, where you contest the accuracy of the data or where you believe the processing is unlawful but do not wish the data to be erased.
- Right to data portability: Where processing is based on your consent or on a contract, you may request that 8777pet provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
- Right to withdraw consent: Where 8777pet processes your personal data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.
- Right to object: You have the right to object to processing carried out on the basis of 8777pet's legitimate interests. Where you raise such an objection, 8777pet will assess whether its legitimate interests override your privacy interests in the specific context.
8777pet will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. In such cases, a reasonable administrative fee may be levied, or the request may be declined, with written reasons provided to you.
7. Data Retention
8777pet retains personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML record-keeping obligations |
| KYC verification documents | Duration of account + 5 years after closure | AML / regulatory compliance |
| Transaction records (deposits, withdrawals, bets) | Minimum 5 years from transaction date | AML / financial record-keeping |
| Customer support communications | 3 years from date of last interaction | Dispute resolution / legitimate interest |
| Marketing preferences and consent records | Until consent is withdrawn + 1 year | Consent management |
| Cookies and analytics data | Up to 24 months from collection | Platform improvement / legitimate interest |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where data is anonymised rather than deleted, the resulting anonymised data may be retained indefinitely for statistical and analytical purposes.
In certain circumstances, 8777pet may retain personal data beyond the standard retention periods — for example, where data is required in connection with ongoing legal proceedings, regulatory investigations, or unresolved disputes. In such cases, data will be retained until the matter is fully resolved.
8. Policy Updates & Contact
Updates to This Policy: 8777pet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform features, legal obligations, or regulatory requirements. When material changes are made, the updated policy will be published on this page with a revised "Last Updated" date. Where changes are significant, 8777pet may additionally notify registered players by email. Your continued use of the 8777pet platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how 8777pet protects your personal information. If you disagree with any update to this policy, you may request account closure by contacting the support team.
Children's Privacy: The 8777pet platform is strictly for adults aged 18 years and above. 18+ 8777pet does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under 18, that data will be deleted promptly and the associated account will be closed. Parents and guardians who believe a minor has accessed the 8777pet platform using their payment details or identity should contact [email protected] immediately.
Links to Third-Party Sites: The 8777pet platform may contain references to third-party service providers (for example, payment method partners such as bKash and Nagad). This Privacy Policy does not apply to the data practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of 8777pet.
Contact the 8777pet Privacy Team: If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 8777pet holds about you, please contact us at:
- Email: [email protected]
- Response time: 8777pet aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive written response within 30 days.
- Language: All privacy enquiries should be submitted in English for fastest processing.
This Privacy Policy was last reviewed and updated in January 2026. The version published on this page supersedes all prior versions of the 8777pet Privacy Policy.
Questions About Your Privacy?
Our English-speaking support team is available around the clock to answer any questions about how 8777pet handles your personal data.
18+ For adults aged 18 and above only. Please gamble responsibly.